Privacy Policy for AgVortex, a part of Karnebrink Konsult AB
At Karnebrink Konsult AB, we value your privacy. We want you to feel safe when sharing your personal information with us. For this reason, we have created this policy based on current data protection legislation to clarify how we process your personal data in order to protect your rights and privacy.
The purpose of this policy is to inform you about how we process your personal data, what we use it for, who may have access to it and under what circumstances, as well as how you can exercise your rights.
How do we process your personal data?
We process your personal data to fulfill our obligations towards you. We strive to only collect and process personal data that is necessary for the purposes for which it is intended and to always use the least sensitive data possible.
Examples of uses:
- To deliver services and provide you with good customer service.
- Marketing, follow-up, and information.
- Fulfillment of legal requirements and performance of customer and market analysis.
You have the right to object to the processing of your personal data for direct marketing. When we collect personal data, you will be informed of how you can object to such processing.
Responsible for Data Processing
Karnebrink Konsult AB as the Data Controller
Karnebrink Konsult AB, 559125-4015, Österängsvägen 21, 136 75 Vendelsö ("we", "our", "us"), is the data controller responsible for processing the personal data you share with us in connection with:
- Ordering our services.
- Signing up for training sessions or seminars.
- Contacting us via email, phone, or our website.
- Visiting our website and accepting cookies.
Karnebrink Konsult AB as the Data Processor
In cases where you, as a customer, share personal data for advertising or marketing purposes, Karnebrink Konsult AB acts as the data processor. We expect that any shared personal data has been collected in compliance with applicable legislation.
What personal data do we process?
We only process personal data on a legal basis. Examples of personal data we handle include:
- Name
- Company name
- Address
- Email address
- Phone number
- Job title
- Other data you voluntarily provide
How do we collect your personal data?
We obtain your consent whenever possible before processing your personal data. Examples of data collection methods:
- Data you provide when visiting our website (via cookies).
- Data you provide when signing up for courses, seminars, or newsletters.
- Data we receive through your contact with us via email, phone, or other communication channels.
How do we use your data?
Our goal is to offer you personalized services and relevant information. We also analyze visitors' behavior on our website to improve our services. The data we collect may also be used to send you information about products and services, provided that you have not objected to this.
Sharing of data
We do not share your personal data with third parties unless it is necessary to fulfill our services. If sub-processors are required, we ensure that they comply with applicable GDPR requirements and that the data remains confidential.
How long do we retain your data?
We retain your personal data as long as necessary to fulfill the purposes for which it was collected, but no longer than:
- Two years for consent-based processing.
- Seven years according to the Swedish Accounting Act (BFL).
Checking and correcting data
You can contact us at any time to check, update, or request the deletion of your personal data. Any changes or deletions may affect our ability to fulfill agreements with you.
Personal data you have chosen to share
When | Category of data | Personal data | Legal basis |
---|---|---|---|
Contact or quote form via website | Contact Details | Name, Email, IP address, Phone number (may be provided) | Fulfill our contractual obligations to you and balance of interests |
Company Details | Company name, Company URL | Fulfilling our contractual obligations to you and balancing of interests | |
Other information | Message in plain text* | SConsent, fulfilling our contractual obligations to you and balancing of interests | |
Contact via chat | Contact Details | Name, Email, Browser, Platform, IP address, Phone number (may apply) | Fulfilling our contractual obligations to you and balancing of interests |
Company Data | Company name, Organization number | Fulfilling our contractual obligations to you and balancing of interests | |
Other information | Message in plain text* | SConsent, fulfilling our contractual obligations to you and balancing of interests. | |
Contact via email | Contact Details | Name, Email, IP address, Phone number (may apply) | Fulfill our contractual obligations to you and balance of interests |
Company Details | Company name, Company URL, Organization number | Fulfilling our contractual obligations to you and balancing of interestsg | |
Case Data | Message in plain text* | SConsent, fulfilling our contractual obligations to you and balancing of interests | |
Contact by phone | Contact Details | Telephone number, Source, Medium | Fulfilling our contractual obligations to you and balancing of interests |
Company Details | Company name, Organization number | Fulfilling our contractual obligations to you and balancing of interests | |
Other information | Data shared in the call* | Consent, fulfilling our contractual obligations to you and balancing of interests | |
Order of books | Contact Details | Name, Address, Email, IP address, Phone number | Fulfill our contractual obligations |
Company Details | Company name, Company URL, Organization number | Fulfilling our contractual obligations | |
Case Details | Message in plain text* | Consent, fulfillour contractualobligations | |
ToolRun | Contact Details | E-mailaddress | Consent, fulfilling our contractual obligations to you and balancing of interests |
Company Details | Company name | Consent, fulfilling our contractual obligations to you and balancing of interests |
Personal data sub-processors
Data processor | Address of sub-processor | Purpose of processing | Categories of personal data |
---|---|---|---|
Google Workspace | 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA data-access-requests@google.com | Cloud storage, email, word processing, spreadsheets, file sharing, digital meetings | Unique identifiers, browser information, device type, settings, operating system, phone numbers, names, postal addresses, activity information |
Google Ads | 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA data-access-requests@google.com | Advertising/System integration | Unique identifiers, browser information, device type, settings, operating system, activity information |
Google Analytics | 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA data-access-requests@google.com | Web Analytics/System integration | Unique identifiers, browser information, device type, settings, operating system, activity information |
Microsoft 365 | Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052, USA http://go.microsoft.com/?linkid=9846224 | Email, word processing, spreadsheets, CRM, file sharing, digital meetings | Unique identifiers, browser information, device type, settings, operating system, phone numbers, names, postal addresses, activity information |
Microsoft Ads | Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052, USA http://go.microsoft.com/?linkid=9846224 | Advertising/System integration | Unique identifiers, browser information, device type, settings, operating system, activity information |
Slack | Slack Technologies Inc., One Park Place, Hatch Street, Dublin 2, Ireland dpa@slack-corp.com | Internal communication, file sharing | Names, email addresses, activity information |
1 Hacker Way, Menlo Park, CA 94025, USA | Advertising/System integration | Unique identifiers, browser information, device type, settings, operating system, phone numbers, names, postal addresses, activity information | |
LinkedIn Ireland Unlimited Company, Attn: Legal Dept. (Privacy Policy and User Agreement), Wilton Plaza, Wilton Place, Dublin 2, Ireland | Advertising/System integration | Unique identifiers, browser information, device type, settings, operating system, phone numbers, names, email addresses, activity information | |
Mailchimp | The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA https://www.intuit.com/privacy/submit-a-question/ | Email distribution | Names, email addresses, activity information |
Webropol | Webropol Sverige AB, Storgatan 50, 582 23 Linköping, Sverige kontakt@webropol.se | Surveys | Names, email addresses, survey responses |
WhatConverts | 1409 Coachman Drive, Waxhaw, NC 29173, USA | Analysis of phone call traffic | Telephone numbers, geographic information, search terms |
Telia Touchpoint | Telia Sverige AB, Org.nr: 556430-0142, 169 94 Solna | Telephone switchboard | Telephone numbers |